Podcast Episode #100: "How to Reduce Internal Churn, and Why Itβs Different for Women" - an Interview with Lauren Larson Diehl
How to Reduce Internal Churn, and Why It’s Different for Women
In case you missed my LIVE interview with the amazing Lauren Larson Diehl (Vice President, Global Customer Success at Reputation), here are a few of the wisdom gems she shared:
- You can have passion and purpose… or passion and persistence, but you really need all three, to build that solid foundation
- Be passionate about your customer’s success. Being good at that, and empowering teams to be good at that is the direct correlation to internal churn
- The fundamentals around having empathy, and how we refocus and harness that, and how do we operate more strategically… it's really never been more important
- Customer first? I believe it's people first. You need to invest in your people, in enabling and empowering them, and helping them to harness their capabilities. You invest in people, and then they will take care of your customers. And that's a direct and simple formula for navigating through...
Podcast Episode #43 - Interview with Rha Goddess "Granting Permission to Live Into Your Purpose"
Granting Permission to Live Into Your Purpose
Rha Goddess is THE entrepreneurial soul coach behind hundreds of breakthrough change-makers, cultural visionaries, and social entrepreneurs. Her mission? To revolutionize the way we live, work, play and do business. She's the founder and CEO of Move The Crowd, an entrepreneurial training company dedicated to creative and cultural entrepreneurs working at the intersection of values, profitability and social impact.
Here Are a Couple of the Main Take-Aways:
- Commitment to family, to community and to education
- If we ever had any opportunity, any advantage, any asset, that we had a responsibility to make a way for other people, we had a responsibility to open a door
- We have a long legacy of denial of access and opportunity and that, that denial and access has been systemic. we can either adopt the norms of that culture and environment or we can choose to offer and create something different.
- Give myself permission to show up fully in...
Tired of NOT Being Heard?
Tired of NOT Being Heard?
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Four years ago I got asked by a dear friend to sit on a panel for a Google Ventures sponsored event which was hosted by Autodesk. The topic was "Mental Toughness for Women in Tech."
I thanked my friend, and politely declined.
At the time and for the past 25 years, my clients were world-class athletes typically ages 16-22... not the best, brightest and most successful women in technology residing in San Francisco, Silicon Valley and beyond.
Full transparency, I was scared.
Why would they listen to me? I essentially helped the top 1% teens and young adults to be their best, consistently and under highly important or high stakes situations.
Thankfully my friend at Autodesk was persistent, and fortunately I decided that my voice deserved to be heard. I prepared extensively (and then even prepared a lot more), showed up, delivered, and my business was forever changed... especially after I heard this from one of the...
3 World-Class Secrets to Persevere (When You Want to Quit)
3 World-Class Secrets to Persevere (When You Want to Quit)
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After researching, studying and working with the Top 1%, I’ve learned that there are are similarities and differences between world-class performers and everyone else. Everyone experiences anger, fear, frustration, and doubt. Everyone. There’s one important difference though that, that sets the best apart from the rest. It’s that world-class performers are intimately and vividly aware of what they want and why they care so deeply.
Maybe you’ve heard that before, but do you know how to uncover your why?
Your real why.
Regardless of what your next level of ambition is, it might be hard. Maybe really hard. What will get you to your next finish line or to your own personal Olympics is being intimately aware of why you care about it. This will prove as your biggest cheerleader, and it will extend a lifeline when you want to quit.
We’ve...
Learn How to Be More Purposeful (3 World-Class Tips)
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Whether you consider yourself a world-class performer or not, you have a lot in common with those among the elite either professionally, academically or athletically. You may sometimes fall off your purpose or lose it entirely. ‘Is this really what I am meant to do in the long-term?’ ‘What is my purpose or the best way for me to make progress today?’ ‘I need to switch gears, so how do find my (new) purpose?’ Athletes retire or get injured, senior leaders switch careers, academics change fields of interest, so they are not immune either! Lacking clarity on purpose can feel like the middle place, and it doesn’t tend to be too comfortable (at least not in my experience). Partly because we are not making progress towards something where we are making an impact for ourselves and/or for others.
The good news is that we can learn from what world-class performers do a little differently to be more...
How To Develop the Confidence to Live Your Purpose
Do you ever feel purposeless?
We know finding clarity and purpose is difficult, so we’re approaching it from a different angle today: how you can develop the courageous mindset you need to develop purpose, because we believe that anyone can have world-class purpose.
I was recently interviewed by Geoff Woods, Vice President of The ONE Thing podcast and wanted to take a minute to personally share it with you.
In this episode you will learn...
- What creates the gap between high achievers and everyone else.
- How you can use positive affirmation to develop a more purposeful mindset.
- Why you need to practice being purposeful (and how to practice deliberately).
- Why you need to align yourself with an expert and put an accountability structure in place.
- How you can commit to progress (instead of perfection).
Here's the link: https://www.the1thing.com/podcasts/101/
Happy Holidays and happy listening!
- Sheryl -
Let's Talk
How to Be More Purposeful
(Scroll to the bottom to view the video.)
Whether you consider yourself a world-class performer or not, you have a lot in common with those among the elite either professionally, academically or athletically.
You may sometimes fall off your purpose or lose it entirely. ‘Is this really what I am meant to do in the long-term?’ ‘What is my purpose or the best way for me to make progress today?’ ‘I need to switch gears , so how do find my (new) purpose?’ Athletes retire or get injured, senior leaders switch careers, academics change fields of interest, so they are not immune either! Lacking clarity on purpose can feel like the middle place, and it doesn’t tend to be too comfortable (at least not in my experience). Partly because we are not making progress towards something where we are making an impact for ourselves and/or for others.
The good news is that we can learn from what world-class performers do a little differently to be more...
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