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Leading with Humility and Heart - an Interview with Kristyn Ramsey, Senior Director of Learning & Development at D. R. Horton

heart humility leadership development trust Jul 09, 2025

In the latest Fearless Female Leadership interview, I had the privilege of speaking with Kristyn Ramsey, Senior Director of Learning & Development at D.R. Horton, about the power of humility, resilience, and lifelong learning in shaping fearless leadership. Kristyn’s story is a reminder that authentic leadership starts with embracing rejection, choosing growth, and empowering others through trust and perspective.

Kristyn opened up about the early influence of her parents—her father’s goal-setting rituals and her mother’s example of managing both work and home life—that instilled a fierce work ethic and sense of vision. Her career was not without challenges. Twice rejected for roles she deeply wanted, she chose to learn and improve instead of stepping back. Her experience underscores a core truth: setbacks can shape the most powerful comebacks.

Leading with humility, Kristyn says, is not about shrinking—it’s about shifting focus from self to service. It’s a mindset that drives ROI through trust, engagement, and a culture of continuous growth. She emphasized that humility, psychological safety, and authenticity are critical to building high-performing, resilient teams in today’s evolving workplace.

Kristyn also shared her journey from comfort to courage—leaving a 24-year career to re-ignite her learning and leadership path. Now, more than ever, she believes, leaders must embrace learning, build ecosystems of trust, and use their voices to advocate for themselves and others.

Key takeaways from the interview:

0:01:03 – Kristyn’s dad taught her to set annual personal and academic goals, instilling a lifelong mindset of vision and accountability.
0:02:45 – Early rejections in her career shaped her resilience and clarity—she chose to grow through feedback rather than be discouraged.
0:05:21 – The turning point came when a mentor told her: “Do what’s right, not what’s popular”—a mantra she still lives by.
0:07:14 – Humility is a business driver, not a weakness—it directly impacts engagement, attrition, and innovation.
0:09:36 – Everyone brings a unique gift to the table; leaders should create space for those gifts to flourish.
0:12:58 – Psychological safety is foundational—people won’t be vulnerable or authentic if they don’t feel safe.
0:14:47 – Even aspiring leaders can create microcultures of trust and humility by initiating conversations and building strong peer ecosystems.
0:18:37 – Lifelong learning is essential to stay relevant, especially in a fast-changing world shaped by AI and shifting expectations.
0:23:54 – AI won’t replace humans—but those who know how to use it will have a major edge.
0:25:19 – Rejection is redirection; choose growth, surround yourself with trusted allies, and value every person’s spark.

If you’re interested in being featured on the Fearless Female Leadership podcast, or you’re a leader looking to gain clarity on ‘what’s next’, how to build more cohesive and high-performing teams, and lead with greater confidence and influence, let’s have a confidential conversation.

Cheering you on always!
– Sheryl