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Podcast Episode #75: "The Importance of Empathetic Leadership" - an Interview with Lindsay Zwart

empathy leadership Feb 18, 2021

The Importance of Empathetic Leadership

In case you missed my LIVE interview with the remarkable Lindsay Zwart (Chief Enterprise Officer and Director, Vodafone), here are a few of the wisdom gems she shared:

  • Leading with compassion and empathy is what sets women apart. We can’t begin to understand what our customers and our team require without understanding where they’re coming from.
  • You need to cut yourself a break and know that as much as you want to do everything, you don’t need to do everything. Pick what will be the best for you to engage and have the best outcome.
  • You are the outcome. If you put the right structures in place, you can find the right balance that you need. Because work will continue calling, part of it, is accountability on understanding it’s on you as well to not take on more.
  • It is imperative to ask for help when needed. There’s no shame in that. Bringing smart brains together, bringing the collaboration of minds can get you the...
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Top 4 Ways NOT to Bomb in the Boardroom

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Top 4 Ways NOT to Bomb in the Boardroom

Have you ever had a meeting, presentation or any important interaction go sideways? Most of us have. Along with being a missed opportunity to  gain the influence, recognition or respect we want and deserve, what stings the most is usually our disappointment in ourselves. Let’s make sure it never happens again.

Here are the top 4 ways that amazing leaders and emerging leaders make mistakes AND how to convert the bomb to being a boss in the boardroom (or in any other crucial interaction):

1.) Lack of Preparation

Since you and your colleagues are likely Zoomed out, this is more important now more than ever. Plan key points/asks/needs/outcomes. Think through how you want the interaction to turn out, and how you want to feel once it’s over. Make it as vivid and visceral as possible, then visualize it until you believe it’s possible.

2.) Lack of Empathy

When it comes to crucial...

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