Do This Before You Try to Influence
When my daughter was a teenager, it seemed like every conversation ended in an argument. I could not say anything right! It was so frustrating for both of us.
Have you ever had an important conversation, either with family or with a colleague, and it just goes horribly wrong?
I have recently read Charles Duhigg's book, āSuper Communicatorsā, and there are a few key take-aways that I found very interesting and incredibly important when preparing to have a crucial conversation.Ā
One thing that ...
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