Building Loyalty: Retain and Inspire High Performing Teams - an Interview with Maricel Perez-Lovisolo and Lucia Leal-Pensabene of TELUS International
In the latest Fearless Female Leadership interview, I had the rare privilege of speaking with not one, but two inspiring women from TELUS International: Maricel Perez-Lovisolo, VP of Global Learning Excellence and Organizational Development, and Lucia Leal-Pensabene, Senior Learning and Enablement Manager. This unique conversation gave us a double lens—hearing both from an established executive leader and a rising star in the pipeline—on how to create environments where emerging female leaders can not only survive but truly thrive.
Maricel emphasized the power of accessibility, modeling open communication and psychological safety early on—even several levels down the org chart. For her, leadership means being approachable, available, and intentional about nurturing future talent, long before formal titles are earned.
Lucia spoke vulnerably and powerfully about the importance of seeing role models at the top. Early access to leaders like Maricel gave her not only feedback but also belief—...
From 'The Knot' to Everest: Embrace Your Climb - an Interview with Lisa Abbott, Executive Vice President and Chief Human Resource Officer at Boston Children’s Hospital
In the latest Fearless Female Leadership interview, I had the honor of speaking with Lisa Abbott, Executive Vice President and Chief Human Resource Officer at Boston Children’s Hospital, about the journey from “the knot” to Everest—both literal and metaphorical. Lisa’s story is an incredible example of how discomfort, determination, and asking for help can lead to powerful transformation.
Growing up in challenging circumstances, Lisa was influenced early on by teachers and mentors who saw her potential even before she did. That belief, along with her own courage and adaptability, helped her navigate a winding career path—starting in IT, moving into HR, and ultimately rising to the C-suite in healthcare despite not having a traditional background in the industry.
Lisa also shared a deeply personal metaphor from her childhood: the gym-class rope. As a child, she couldn’t climb past the knot. But years later, she not only found the strength to climb literal ropes, she also trekked to Everes...
How to Build Authentic Trust and Boost Your Bottom Line - an Interview with Lindsay Jensen
I had the great fortune of speaking with Lindsay Jensen, Senior Director of Strategy and Growth at Impartner, on How to Build Authentic Trust and Boost Your Bottom Line.
In this insightful conversation, Lindsay shares her personal journey and professional insights on building authentic relationships in the technology industry.
Overcoming early life challenges, Lindsay learned the value of authenticity from her mother's example. She discusses the delicate balance between motherhood and career, the long-term approach to sales through trust and empathy, and the power of mentoring in empowering women in the workplace.
Her emphasis on strategic empathy, understanding client needs, and championing their success underscores the importance of genuine connections for sustainable business growth.
Lindsay's experiences offer valuable lessons for executive and leadership development, particularly for female leaders striving to build that authentic trust.
Key Takeaways:
Inspiration from Difficulties (00:...
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