Isn’t It Time for Real Change? Let’s Do This!
Isn't It Time for Real Change? Let's Do This!
The world seems to be in a precarious place, and I believe wholeheartedly that the course correction that we need to see right now will be led by women (and fueled by some incredible allies). Do you agree?
As part of the Limitless Leader community, you’re undoubtedly committed to being a heard, valued, respected, and energized agent of change, with your family, peers, subordinates, and with your leadership while empowering others to do the same.
In addition to being lit up by what’s possible, sometimes leaning into our highest sense of contribution, can sometimes be challenging, frustrating, and downright exhausting!
Believe me, I hear you 100%.
Where our passion meets our expertise is our Olympics, our legacy, and what the world so desperately needs to see right now.
Like the work put in by Olympians, the thousands of hours and days leading up to competition, sometimes in solitude, and with no fanfare or recognition, we keep...
Podcast Episode #100: "How to Reduce Internal Churn, and Why It’s Different for Women" - an Interview with Lauren Larson Diehl
How to Reduce Internal Churn, and Why It’s Different for Women
In case you missed my LIVE interview with the amazing Lauren Larson Diehl (Vice President, Global Customer Success at Reputation), here are a few of the wisdom gems she shared:
- You can have passion and purpose… or passion and persistence, but you really need all three, to build that solid foundation
- Be passionate about your customer’s success. Being good at that, and empowering teams to be good at that is the direct correlation to internal churn
- The fundamentals around having empathy, and how we refocus and harness that, and how do we operate more strategically… it's really never been more important
- Customer first? I believe it's people first. You need to invest in your people, in enabling and empowering them, and helping them to harness their capabilities. You invest in people, and then they will take care of your customers. And that's a direct and simple formula for navigating through...
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