“When the pressure is on, you don’t rise to the occasion —
you fall to your highest level of preparation.”
- Chris Voss
I recently spent time with Chris Voss and a few of his Black Swan NYPD and FBI hostage negotiators in New York City. It was slightly terrifying (I’m half joking), but the quote above sums up why most emotionally charged conversations escalate and ultimately fail to be productive.
Lack of preparation.
This is the first part of a live SOLD OUT masterclass series presented to the @theWITNetwork and the topic for an upcoming live event for @Coco Brown's amazing @the-athena-alliance, so I hope you find it helpful as well!
Most of us catastrophize about a potentially emotionally charged conversation which is understandable. Who wants to have an uncomfortable conversation? But, if the conversation is potentially emotional, it's likely an important one.
The first step to defuse an emotionally charged conversation is to make sure you...
In case you missed my LIVE interview with the remarkable Natasha Engan (Senior Vice President of Global Sales at Deltek), here are a few of the wisdom gems she shared:
To be notified for future interviews be sure to connect with me here on LinkedIn AND to learn more about how to build the mindset and influence for real change, join our community at www.SherylKline.com.
Download a transcript of Sheryl's interview with Natasha Engan.
(Please watch the video above, or begin listening to the Podcast.)
In case you missed my LIVE interview with the fabulous Mihaela Mazzenga (Chief Technology Officer, The Sharper Image), here are a few of the wisdom gems she shared:
To be notified for future interviews be sure to connect with me here on LinkedIn...
STOP and listen if you want to fast track your career success! Carrie Goetz (Principal and CTO of StrategITcom) hit this interview out of the park. SO much wisdom shared. Here are a few of the main take-aways:
-- When someone says ’You can’t.’, figure it out and get it done.
-- Try not to allow others to pull you down.
-- Be bold and take chances even when you don’t have all the answers or are not totally prepared.
-- If in a very negative environment, consider trying to work it out or getting out.
-- Write down of everything you do in a role. You’ll need it someday.
-- Don’t be afraid to try something new out, even if you have no experience.
-- Ask for help often, BUT be clear on what you need first.
To be notified for future interviews be sure to connect with me here on LinkedIn AND to learn more about how to build the mindset and influence for real change, join our community at ...
Do you feel like everything is catching up with you?
Overwhelmed by your current schedule and possibly underwhelmed by the progress you’re making on initiatives that matter to you?
It’s definitely that time of year, and you are not alone. The good news is that you can have a "mini intervention" with yourself, your schedule, and the impact you’re having, so you can feel less overwhelmed and more in control and on purpose. You’ll likely be more fun to be around too:)
This "Get to Know Yourself" questionnaire will help you next-level your understanding of who you are and what’s important to you. You’ll be looking from a perspective that may be unfamiliar, but this can be a catalyst to ignite momentum and inspire consistent action.
Emailed directly to you each week ... and all FREE!