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Get Ahead by Giving: Insights from Susan O'Sullivan, VP US Diversity, Equity, and Inclusion, Ingram Micro


If you missed my live interview on building innovative and profitable teams with Susan O'Sullivan, a seasoned executive and VP US Diversity, Equity, and Inclusion at Ingram Micro, here are a few of the main takeaways. With a wealth of experience and a passion for empowering teams, Susan offers invaluable insights and practical strategies for aspiring leaders who strive to create impactful and high-performing teams.

During our interview, we discussed the essential elements that contribute to team success. Whether you're a budding leader or a seasoned professional, Susan's wisdom will inspire you to cultivate an environment of collaboration, courage, and continuous growth.

Time Stamp:

(4:40) - Foster a culture of transparency and frankness within teams to encourage genuine discussions, innovative solutions, and a shared sense of purpose.

(5:20) - Surround yourself with supportive and forward-thinking individuals who challenge and inspire you, as they play a vital role in your personal and professional growth.

(15:45) - Explore strategies to build innovative and profitable teams during disruptive times, including the significance of selecting team members who complement your weaknesses and challenge your ideas.

(19:12) - Recognize the value of diversity and inclusion in teams, encompassing not only gender and race but also diverse experiences, perspectives, ages, and cultures.

(24:56) - Advice for fostering inclusivity and making individuals from marginalized groups feel valued, such as actively engaging with their cultures, traditions, and showing genuine interest.

Key Takeaways:

Differentiate yourself: Stand out by showcasing what makes you unique when pursuing a job opportunity.

Don't compromise your ambitions: Refuse to diminish your goals to accommodate others' comfort levels.

Foster belonging: Create an environment where everyone feels they truly belong, enabling them to bring their authentic selves and ideas to the table.

Seek emerging leaders' insights: Engage with individuals beyond your immediate team, encouraging a diverse range of perspectives and identifying future leaders.

Recognize exceptional contributions: Reward and acknowledge outstanding performance to reinforce positive behaviors.

To stay up-to-date with future interviews and gain valuable resources on building mindset and influence for real change, be sure to connect with me on LinkedIn, AND to learn more about how to build the mindset and influence for real change, join our community at

Finally, if I can help you or your team, please email me at [email protected]


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